Many Vietnam-based Amazon sellers face a dilemma when creating shipments in Seller Central:
Can my products actually be shipped via SEND? Especially those with batteries, magnets, or cosmetics…
This post is specifically for Vietnam sellers – clarifying what you can ship through Amazon SEND and what you need to prepare.
I. Key Takeaways First: What Exactly Can SEND Ship?
The core principle of the Amazon SEND program is simple: If FBA accepts it, SEND can basically ship it. If FBA explicitly prohibits it as a dangerous good, SEND won't accept it either.
For the "sensitive goods" that sellers care about most, here's the bottom line:
(The original text contains a table/graphic – here's a textual summary based on typical SEND policies)
| Sensitive Category | Acceptable via SEND? |
|---|---|
| Products with batteries (built-in/loose) | ✅ Yes (with proper documentation) |
| Magnetic materials (speakers, magnetic accessories, etc.) | ✅ Yes (with test report) |
| Cosmetics/liquids/pastes (foundation, lotion, lip glaze, hairspray, etc.) | ✅ Yes (with MSDS & packaging proof) |
| Food (dry snacks, shelf-stable goods, etc.) | ✅ Yes (with FDA registration where applicable) |
II. What Documentation Do These Three Sensitive Categories Require?
To give you clarity on the process, we've compiled the core documents required before shipping each product type – key steps we take to help our customers ship smoothly.
1. Magnetic products (speakers, magnetic accessories, etc.)
2. Cosmetics / liquids / pastes (foundation, lotion, lip glaze, hairspray, etc.)
3. Food (dry goods, snacks, etc.)
III. Three Professional Tips for Customers
1. No misdeclaration, no false declaration
Any attempt to declare battery-powered products as ordinary goods, if caught, can result in return shipping, fines, or even account suspension. We prioritize compliance and offer free SKU pre-screening – just send us your product info and images, and we'll tell you within 24 hours whether it can ship and how.
2. Four-way protective packaging is the second life of sensitive goods
Many products are compliant by nature but fail due to poor packaging. Our standard includes: leak-proof, magnet-shielded, short-circuit-proof, and crush-proof. Based on your product's characteristics, we can provide free packaging recommendations.
3. Prepare documents in advance
MSDS, UN38.3, magnetic test reports – keep electronic copies ready before shipping. We can help review whether documents are expired or incomplete, avoiding rejection at the warehouse and saving you a wasted week.
IV. Amass: Empowering Efficient Logistics for Global Expansion
As a dual-certified official partner for the Amazon SEND program between China and Vietnam, Amass will help you assess, optimize, and avoid pitfalls.
If you're struggling with shipping sensitive goods like magnetic items, liquids, cosmetics, or food, feel free to message us or scan the QR code for a one-on-one shipping plan tailored to your needs.
